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Are you spending a ton of money on recruiters and staffing companies? Or are you not able to attract quality candidates? What is your recruiting strategy and system? Is it working? Would you like help? 

Are you mystified as to why you do not get the results you want? You can not see the problem? You know that something is causing the turnover and lack of engagement - but what is it? Would like an objective look at your problem from an expert? 

How much time do you spend thinking and worrying about whether your customers are happy? With the product/service, the experience and the value? If you spent more time thinking about your employees - you will spend less time worrying about your customers. Why? Because your employees will take care of them. Want to see how that can happen?