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Do your employees tell you that the culture is not what you think it is? Do you think you have an amazing culture but your turnover tells you something else? What is the difference between what you want and what they see? How do you measure it? How do you formulate your Strategy and Plan? 

Are you tired of losing your good employees and being left with bad employees? Do you wish you could keep the good ones and get rid of the bad ones? Do you know the root causes? Are you willing to do something about it? When a really good employee leaves do you think about how much you really lost or how much you would give to get them back?

Do you see a major difference between the values that you see your supervisors and employees demonstrate and the values that you hold? (We call that a Values Gap.) Do you think it hurts the customer experience? Is it effecting sales and customer satisfaction?   How are you measuring your Values Gap now? How bad is it?   

Do your employees see one of your supervisors as being insincere? They don't really care - just manipulative? How do you think that effects your engagement, employee satisfaction and employee turnover? What can you do about it?