HR spends time and resources ($$$) doing activity
The question is whether all the activity leads to the desired results
Without a winning strategy - activity is worthless:
- What is the documented Human Capital Vision, Mission and Strategy?
- What activity is working toward that strategy and getting results?
- Are there any activity that is leading to negative results?
- Are there any activities which are conflicting and costing money?
- Going forward are you monitoring for unproductive activity?
Demand a documented Human Capital Strategy
with an agreed upon calculation of Return On Investment (ROI)
with an agreed upon calculation of Return On Investment (ROI)
Click here to read: HR does a lot of different stuff – can we get it all to work together??
People Profits case study: A medical services company had thousands of employees and a full HR department. There was no documented or even stated Human Capital Vision, Mission or Strategy. Turnover was unbelievably high and stagnant for years. Recruiting was overwhelmed. Engagement was non-existent. HR was performing a ton of activity and had no successes to point to. Unfortunately, too many HR departments are like this one. A Vision and Strategy was established and the activity began to immediately show progress toward the Goals.
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