Have you ever thought you knew what an employee or a group of employees were thinking about a subject? Only to find out they were thinking something totally different? Did you set up a strategy or a plan only to find out later the plan was irrelevant to the employees? How much did it cost you?
People Profits has seen innumerable times when employers have found out later the employees were thinking something totally different then what the employer thought. Lots of money was wasted and the employer looked "uninformed" when a program or project was announced and the employees saw it as irrelevant. So how do you make sure you are in sync with what your employees are thinking?