It is one thing to make something better
It is something else to MAINTAIN the GAIN!!
So how do you MAINTAIN the GAIN?
It must be:
Everybody hates EMPLOYEE EVALUATIONS
BOTH supervisors and employees
I HATE them too- for one reason
Evaluations are by nature - NEGATIVE
The problem is the FOCUS of the process
Evaluations are focused on the PAST and NEGATIVE BEHAVIOR
What if we TURNED that ON ITS' HEAD?
When CEOs estimate their turnover costs
The actual cost is generally 2 to 3 times their estimate
Money swirling into a bottomless pit
When confronted with their calculated cost - they are stunned
Sometimes they object to the calculation - "it is puffed"
My response to their objection?
"Fine, it is puffed by 50% - so you are only spending $500,000/year"
Reading a book can start the process of changing a mindset
However, the new thought process must result in
changed BEHAVIOR and ACTION - which is the hardest part
Most people in HR have a Compliance - Transactional mindset:
1. They see themselves as "Employee Advocates"
Most HR professionals do not know what a profit formula is
You know your company's profit formula forwards and backwards
Where the opportunities are and when a line item is 1% off
The manager of the greatest asset should:
1. Drive increases in productivity
2. Reduce turnover year over year